Matrics

Matrics- Business Service Management Reporting Portal

Matrics is a framework for a central web reporting portal.

We find that most of our clients have much of the data they need in order to manage IT in alignment with the Business. The problem is that the data are scattered in many repositories, with no easy way to correlate them together for analysis and reporting.

We find this situation so often in the field that we built a tool to:

  • Aggregate data from multiple sources
  • Store the data into a single interconnected central repository
  • Allow users to dynamically generate reports that will be available to users 24x7 via a central web portal.

Matrics has the following features and functions:

  • Customizable web based front end - users access reports from intranet
  • Build Queries and Report Viewing Definitions via GUI
  • Customizable Repository - define and extend the logical schema via GUI
  • Build Import and Export Rules via GUI
  • Build data correlation rules via GUI
  • It is open source - J2EE based.

The benefit for our clients is huge. Matrics allow us to quickly gather existing data and generate actionable reports for service improvements within 30 days. It allows us to provide transparency while we follow our delivery roadmap.

Credible Reports at Your Fingertips - Day or Night

  • Data is Current
  • Data is Accurate
  • Data is Relevant
  • Reports are Credible
  • Reports Summarized and Calculated as Needed
  • Reports are Accessible Only to Authorized Users
  • Reports are Actionable
  • 24x7 Access to Updated Reports

Matrics allows organizations to immediately execute a Service Improvement Program and track the results via a central web portal.